Privacy Policy

1. Information We Collect

A. Information you provide

We may collect information you voluntarily provide, including:

• Name
• Business/clinic name
• Email address
• Phone number
• Any other information you submit via forms, demo requests, or communications with us

B. Information collected automatically

When you use the Website, we may automatically collect certain information, such as:

• Internet Protocol (IP) address
• Browser type and device information
• Pages you visit and the time/date of your visit
• Referring/exit pages
• General usage and performance data

C. Cookies and similar technologies

We may use cookies, pixels, and similar technologies to help operate the Website, understand usage, improve performance, and support marketing/analytics.

You can control cookies through your browser settings. If you disable cookies, some functionality may be limited.

2. What We Do Not Collect (PHI Notice)

This Website is not designed to collect protected health information (PHI) or other sensitive patient medical data.

Do not submit patient names, medical records, diagnoses, treatment details, or other sensitive medical information through public forms on this Website.

If you believe you have submitted sensitive information through the Website, please contact us at support@trueprecision.ai so we can address it.

3. How We Use Information

We use information we collect to:

• Respond to inquiries, demo requests, and communications
• Provide information about our products and services
• Operate, maintain, and improve the Website
• Send administrative communications (e.g., updates related to your request)
• Send marketing communications where permitted by law (you may opt out at any time)
• Detect, prevent, and address fraud, misuse, or technical issues
• Comply with legal obligations and enforce our terms and policies

4. How We Share Information

We may share information with:

• Service providers that help us operate our business and Website (for example, website hosting, analytics, and customer relationship management tools)
• Professional advisors such as legal, accounting, and compliance advisors
• Government authorities or other parties when required by law, court order, or legal process
• Parties involved in a business transaction (such as a merger, acquisition, financing, or sale of assets), in which case information may be transferred as part of that transaction

We do not sell your personal information.

5. Third-Party Services

We may use third-party tools and platforms to support Website operations and business communications. For example:

• Website hosting and delivery infrastructure (e.g., Cloudflare)
• Customer relationship management and communications systems (e.g., GoHighLevel)
• Analytics tools (as implemented)

Third-party services may process information on our behalf under their own terms and privacy practices. We recommend reviewing their policies where appropriate.

6. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information. However, no method of transmission over the internet or method of storage is completely secure. We cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

• fulfill the purposes described in this Privacy Policy
• comply with legal obligations
• resolve disputes
• enforce our agreements

Retention periods may vary depending on the type of information and the context in which it was collected.

8. Your Choices

Marketing communications

You may opt out of marketing emails by using the unsubscribe link in the email or by contacting us at support@trueprecision.ai.

Access, correction, deletion

Depending on your location, you may request access to, correction of, or deletion of certain personal information. We will respond consistent with applicable laws.

9. Your Privacy Rights

California Residents (CCPA/CPRA)

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to delete personal information we have collected from you
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights
• The right to correct inaccurate personal information

To exercise these rights, please contact us at support@trueprecision.ai.

European Union / United Kingdom Residents (GDPR)

If you are located in the European Union or United Kingdom, you have certain rights under the General Data Protection Regulation (GDPR), including:

• The right to access your personal data
• The right to rectify inaccurate or incomplete data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing
• The right to withdraw consent at any time

To exercise these rights, please contact us at support@trueprecision.ai.

10. Children's Privacy

The Website is not intended for children under 13, and we do not knowingly collect personal information from children.

11. Do Not Track

Some browsers include a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Currently, there is no standard for how DNT signals are interpreted. Our Website does not currently respond to DNT signals.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and revise the "Effective Date" above. Your continued use of the Website after changes become effective constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us: